May 13, 2020

We would like to inform our customers and associates that Neutron Equipment we remain in a full operational status, whilst fully committed to ensuring the continued safety of our staff customers and associates. Neutron Equipment will continue to follow the government guidelines, including advice on best practices for the duration of this pandemic.

Although this commitment will impact the way we work during this period, we will continue to deliver the same high level of service expected. As government advice changes we may adapt our position according to our understanding of the governments guidelines, but we are currently adopting the following approach:

Sales:
Our sales team remain available to answer all your questions on our comprehensive range of new and used equipment. We request that appointments are completed via phone during this period.

Parts:
Stock levels remain high.  We are working with our Dealer Manufacturers to mitigate slow down in supply due to available air freight space. Our delivery partners, have a range of delivery options available that have been adapted to mitigate the spread of the virus.

Service:
Our service teams will continue to provide emergency breakdown service and planned maintenance work.  We ask our customers to respect individual distances as per government guidelines when our teams are on their site.

Although only a light illness for most, we urge everyone to think about the people who need that extra level of care and do all you can to prevent the spread of COVID-19

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